Step 2: Install Kiosk+ Application
Step 3: Add Your Review Kiosk Link
- Start by copying your unique review kiosk link from the review kiosk setup email you received.
- Next, paste your unique review link in the Kiosk+ app settings under "Starting Website URL".
Step 4: Configure Your Kiosk+ App Settings
- Start by turning off "Home Button."
- Next, turn off the "Visible Unlock Button."
Step 5: Activate Your Kiosk
Step 6: How To Return To Settings
- Click The Top Right Corner To Return To Settings: If you ever need to return to the settings page on your Kiosk+ app simply click the top right corner of the page (we hid a return button up there for you)
Feedback Request Flow & Follow-Ups
Now that your dental kiosk is set up you can ask your patients to provide feedback on how their visit went on check out. Here's how it works:
Step 1: Rate Your Experience
We suggest presenting your kiosk after a patient's visit is finished or while they are checking out.
Step 2: Provide Written Feedback
Note - This text will be sent to patients who left a positive score (8+) via email with a direct link to copy and paste their review into Google, Facebook, or Yelp.
Step 3: Enter Your Details
This allows us to automatically follow up and request reviews from patients who had a positive experience.
Step 4: Thank The Patient & Request A Review
Now all you have to do is thank the patient and remind them to check their email to submit their review to your preferred review site.
Note - Practices that ask patients to leave a review after they use the Kiosk are 80% more likely to receive a new review.
Step 5: That's It! We Take Care Of The Rest.
Patients that left a positive feedback (8/10 or better) receive an email that easily lets them copy their feedback text and paste it into your preferred review site.
Ready to join our list of happy clients and grow your business? Request your free proposal now!
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